Reduce the Operational Impact of Absence
- Immediate absence reporting
- Faster notification and replacement coordination
- Better workforce visibility
Managed workforce support system
Stop answering worker calls at 3 AM.
AI Coordinator 24/7 is an operational workforce support system built for staffing agencies. It reduces coordinator workload, responds to worker issues faster and helps maintain more reliable operations across languages and after-hours shifts.
Built for staffing operationsMultilingualHuman escalation when needed
24/7 Live
Coordinator productivity
I am sick and cannot come to workHandled automatically
I cannot find my workplaceHandled automatically
I lost my accommodation keyHandled automatically
My driver did not arriveHandled automatically
Managed workforce support system
24/7Multilingual Support
Emergency Escalation
See the system in action
How AI Coordinator 24/7 supports staffing operations
Watch the explainer in English.
Coordinator productivity
Your Coordinators Were Hired To Solve Problems
Not to answer the same questions 100 times. Approved routine requests can be handled automatically, while exceptions reach the right person with the context already collected.
I am sick and cannot come to workHandled automatically
I cannot find my workplaceHandled automatically
I lost my accommodation keyHandled automatically
My driver did not arriveHandled automatically
I do not know my work scheduleHandled automatically
I need a day offHandled automatically
I have transport problemsHandled automatically
I have housing issuesHandled automatically
I need help after working hoursHandled automatically
Nights
Weekends
Holidays
Emergency situations
Business impact
More Than Call Handling
AI Coordinator improves workforce operations across your organisation.
Increase Coordinator Productivity
- Fewer repetitive calls
- Less after-hours work
- More time for high-value tasks
Improve Worker Experience and Retention
- 24/7 multilingual support
- Faster issue resolution
- More consistent worker experience
Protect Client Relationships
- Faster response times
- More consistent service quality
- More reliable workforce communication
One reliable first line
Your AI Coordinator Never Sleeps
It resolves approved worker requests automatically, gathers structured information and wakes a human only when the situation genuinely requires one.
Answers calls 24/7
Speaks multiple languages
Collects worker information
Sends notifications
Creates tickets
Escalates emergencies
Integrates with staffing workflows
01Worker calls
02AI identifies request
03Resolved or ticketed
04Coordinator notified
05Action recorded
VOICE OF STAFFING OPERATIONS
What coordinators and agency owners keep telling us
Based on conversations about after-hours worker support. Company names are not shown because staffing teams discuss internal operational pressure privately.
“The difficult part is not one emergency call. It is answering the same transport, sickness and schedule questions every evening.”
“Our coordinators are responsible for hundreds of workers, but after-hours support still depends on one person carrying a phone.”
“Most calls are routine. The real value would be resolving those automatically and waking a coordinator only when someone genuinely needs help.”
These are anonymized market insights based on conversations about staffing operations — not paid reviews, product endorsements or public testimonials.
See the AI Coordinator workflowUse cases
Worker support without the midnight phone tree
Sickness before a morning shift
AI collects the worker, client, shift and sickness details, then notifies the coordinator.
Worker cannot find the workplace
AI confirms the location and sends the correct map link and arrival instructions.
Accommodation problem
A lost key, maintenance or access issue becomes a structured ticket and escalation.
Schedule information
The worker receives available shift details without waking a coordinator.
Transport assistance
AI provides pickup instructions or creates a transport support request.
Everything needed for after-hours worker support
24/7 Availability
Multilingual Support
Voice Calls
SMS Notifications
WhatsApp Integration
Ticket Creation
Emergency Escalation
Coordinator Dashboard
Reporting
Staffing Agency Workflows
Operational visibility
Workforce Intelligence
Every approved interaction can become structured operational insight instead of disappearing inside a phone call.
Available reporting depends on the agreed data fields, integrations and implementation scope. Multi-branch analytics and custom management dashboards are available within Enterprise Workforce Operations.
Common issue categories
Transportation
Accommodation
Absence reporting
Payroll questions
Schedule requests
Example operational views
- Clients generating the highest support volume
- Accommodation sites receiving repeat complaints
- Transport routes producing recurring issues
- Absence trends by location
- Worker-support volume by branch
Pattern detection
Detect Problems Before They Become Expensive
Recurring, structured worker requests can reveal operational patterns that are easy to miss when information is spread across calls, messages and individual coordinators.
Example operational alert
“In the last 14 days, 23 workers reported transportation issues related to Client XYZ.”
Alerts are configured around agreed categories, thresholds and available data. Management remains responsible for investigation and action.
Controlled implementation
From call mapping to a tested launch
We start with a defined operational scope, build the approved workflows and test the escalation logic before workers use the system.
01Discovery and call-volume review
02Worker request mapping
03Language and escalation rules
04Voice and workflow configuration
05Testing with real scenarios
06Controlled launch and monitoring
Purpose-built operations
Built Specifically For Staffing Agencies
Unlike generic voice assistants, AI Coordinator is configured around the real operational challenges staffing agencies face every day.
Worker support
Housing support
Transportation support
Absence management
Workforce communication
Coordinator productivity
One product. Clear scope.
Simple Pricing
AI Coordinator 24/7
Setup feefrom €4,900
Monthly subscriptionfrom €1,497/month
Included
- Full setup
- AI voice coordinator
- Workflow automation
- Ongoing maintenance
- Monitoring
- Updates
- Support
Not included
- Telephony costs
- SMS costs
- WhatsApp fees
- Third-party communication costs
Base pricing covers one defined operational setup. Additional branches, languages, workflows and integrations are quoted separately.
Communication costs are billed separately based on actual usage.
Enterprise Workforce Operations
Discuss Enterprise DeploymentFor larger staffing groups that need multiple countries, branches, brands and custom operational integrations.
One product. Honest comparison.
You don't need enterprise software. You don't need to build it yourself either.
Enterprise conversational platforms
Custom enterprise pricing- Designed for complex, large-scale deployments
- Longer procurement and implementation cycles
- Broad functionality beyond after-hours worker support
- Requires internal stakeholders and integration resources
Powerful, but often more than an agency needs
Voice AI infrastructure
Usage-based platform costs- Requires workflow design and technical configuration
- Integrations, ticketing and escalation must be assembled
- Ongoing technical ownership remains with your team
- No staffing-specific operating procedures by default
Building blocks, not a finished workforce system
AI Coordinator 24/7
From €1,497/month- Setup from €4,900
- Typical implementation measured in weeks
- Staffing-specific worker support workflows
- Escalation, notifications and ticketing configured
- Maintenance and monitoring included
Purpose-built. Implemented for you.
Enterprise platforms are designed for complex, large-scale deployments. Voice infrastructure gives you flexible building blocks, but someone still has to design, integrate and maintain the operating system around them. AI Coordinator 24/7 is a finished workforce support system built specifically for staffing operations.
The subscription is predictable. Telephony, SMS, WhatsApp and third-party communication costs are billed separately according to actual usage.
See How It Compares For Your AgencyGDPR and operational control
Know what happens to worker data at every step
This is not a vague promise of compliance. Before launch, the information collected, storage rules, access and escalation paths are mapped around your operating policies.
GDPR-conscious deployment planning
Configurable recording and retention
Documented emergency escalation
Human fallback for sensitive cases
Controlled access to reports
Data-processing scope agreed before launch
A controlled data path
1. Worker contacts the system
The worker is informed they are speaking with an AI-supported service according to the agreed call flow.
2. Only approved information is collected
The system asks the questions required for the specific request or escalation.
3. Data follows defined rules
Recording, retention, access and notifications are configured during implementation.
4. Human action remains available
Sensitive cases and emergencies are transferred or escalated under the approved procedure.
Before launch we agree the purpose of processing, required data, retention approach, responsible recipients and human escalation path. Legal approval remains with your organisation and its advisers.
Frequently Asked Questions
How does the AI Coordinator work?+
Workers call a connected number. AI identifies the request, collects information, resolves approved scenarios and escalates when human action is needed.
Can it speak multiple languages?+
Yes. It can support multiple worker languages and language-specific conversation flows.
Can it integrate with our CRM?+
Yes. The exact integration depends on your CRM, planning system and operational workflow.
What happens during emergencies?+
The AI follows your approved escalation procedure, alerts the responsible person and records the report.
How long does implementation take?+
A typical implementation takes several weeks depending on languages, workflows, integrations and testing.
Who pays for phone and messaging costs?+
Communication costs are billed separately according to actual usage.
Can we use our own phone number?+
In many cases, yes. Number portability, forwarding and routing options are reviewed during implementation.
Are conversations recorded?+
Recording and transcription can be enabled where required, subject to your policies, configured retention rules and applicable local law. Workers are informed according to the agreed call flow.
Can conversations be analysed?+
Yes. Approved interaction data can be categorised and summarised into operational trends and reports. Available insights depend on the information collected, integrations and agreed reporting scope.
Give the night back to your team
Let Your Coordinators Sleep Again.
Automate worker support, reduce interruptions and improve operational efficiency.
Review your current call volume
Map worker request workflows
Define escalation rules and languages